Philosophy of resident care

Holy Family Home is a residence for the elderly and those requiring long term care. It is a Home dedicated to providing physical, emotional, and spiritual care in a loving environment based on Christian ideals and principles. The infinite value of every human life is recognized. The right of individuals to grow in relationship to themselves, others, and God, is respected and fostered. Residents are supported to live and die with dignity, surrounded by those who love them. Our motto To Serve is to Love is practiced through our belief in the following principles.

Our founding principles

Christian Values

Respect for the individual’s preferences

Support spiritual and cultural traditions

Recognition of diverse and changing needs

Families and residents are part of the Health Care Team

Recognition of residents with diminished capacity

Caregivers possess the skills and ability to support residents with diminished mental capacity

Promoting a supportive environment

Striving for best practices in Dementia Care

Compassionate end of life care

Programs and services

To respond to the physiological, social, emotional and spiritual needs of the residents, a total care plan for each individual is developed by a multi-disciplinary team. An integrated program of services is designed to help fulfill these requirements.

Medical services

The Home strives to provide the highest quality of care to the residents. Every resident has access to the services of a qualified medical practitioner. Medical consults are provided if required.

Nursing services

10 bed Special Needs Behavioural Unit is located in the new facility at Holy Family Home. Residents living in this unit require specialized care because they have severe dementia and disruptive or aggressive behaviours associated with their dementia or dementia-related conditions. The environment is quieter, providing comfort to safely meet the needs of the residents in their journey with dementia. In addition, residents have safe access to a secured outdoor park space.

21 bed Special Care Unit was recently opened at Holy Family Home. This space is secured in a way to ensure the safety of the residents who may wander. Design extras like creating the unit exit door to look like a wall cabinet with books helps deter residents from trying to leave their unit. Residents do participate in regular programming available to all other units.

Specialized sare
Dental services

The Home strives to provide the highest quality of care to the residents. Every resident has access to the services of a qualified medical practitioner. Medical consults are provided if required.

Dental Care is an integral part of the total resident care plan. If dental work is required, the residents are referred to the University of Manitoba Home Dental Program, which operates a mobile dental service at Holy Family Home.

Palliative services

The objectives of the palliative care services include pain management, respect for individual choices and decisions, the maintenance of the individual’s dignity, being treated with openness and honesty, being cared for with love and respect, and the companionship of loved ones.

Spiritual care services

Spiritual Care Services offers spiritual support to residents and families. They coordinate monthly spiritual programs, and hold a bi-annual memorial service for family members.

Staff development and training

Ongoing education, such as general staff orientations, health and safety training, and guest lectures is provided to employees.

Rehabilitative services are provided on site by physiotherapists, an occupational therapist and rehab assistants/aides. The physiotherapists and the occupational therapist assess each resident on admission to determine their individual needs. The rehab assistants and rehab aides help with morning physiotherapy treatments/exercises and support the physiotherapists and occupational therapist..

Rehabilitation services
Social work

The Social Workers manage the Home’s waiting list and maintain contact with applicants and their families. The Social Workers coordinate admissions to the Home and supports the new resident and family through the transition process, helping them to adjust to their new environment. The Social Workers are available for ongoing support to residents and their families.

The Social Workers complete cognitive and psychosocial assessments as well as social histories which are integral parts to the full assessment of each resident. Social Workers facilitate the Resident/Family Council meetings and coordinates the Respite Care Program.

Recreation

The Recreation Department offers a wide range of programs for all residents. A recreation worker is assigned to every unit, who organizes recreational programs specific to their unit. Program calendars, describing the activity, are available to all residents. Monthly programs that are for the enjoyment of all residents are published throughout the facility.

New to Holy Family Home is the Music Therapy Program. The purpose of this program is to improve the quality of life for the elderly by providing enriching and fulfilling therapeutic experiences through individual and group music therapy sessions.

Haircare and Barber services are available, Monday to Friday. The Salon is located on the main floor in Building A across from the auditorium. Appointments can be made through the nursing staff on your loved one’s unit.

Schedule:

Monday: St. Paul, St. Michael

Tuesday: St. John, St. Anne

Wednesday: St. Basil, St. Joseph

Thursday: St. Martha, Sacred Heart

Friday: St. Mary, St. Francis

*St. Luke and St. Nicholas appointments are made depending on the availability of each resident.

Appointment times range from 30 minutes (cut) to two hours (cut and perm).

Haircare services

Price list (as of December 2025)

Set only – $20, set wash – $22, set cut – $24, set cut wash – $30, cut only – $20, cut wash – $22, perm only – $45, perm set – $55, perm cut set – $65, color only – $35, color set – $45, color cut set – $55

Resident and family council

The Resident/Family Council is comprised of residents and family members who meet with a social worker on a regular basis to discuss common concerns and interests. Their suggestions and recommendations are shared with Administration and relevant departments. The Resident/Family Council is also involved in fund raising activities which help support unique programs and events planned by the residents.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

We very much consider it our great good fortune that our sister was able to come to Holy Family Home.

My mom is living her best life ever! We are so appreciative of the special care offered to her!

★★★★★
★★★★★

My wife has been a resident for over 3 years, and I have not met anyone who wasn't friendly and helpful.

I really appreciate everyone who takes my Mom to all of the resident events. I am not able to be there and i am so grateful for all of you, making sure my Mom is included

★★★★★
★★★★★